Building a research ops hub for product teams
A lightweight research repository that made customer evidence easier to find, reuse, and cite during roadmap planning.
A small set of UX case studies focused on process, tradeoffs, and outcomes.
A lightweight research repository that made customer evidence easier to find, reuse, and cite during roadmap planning.
A platform where startup founders can exchange feedback, iterate quickly and explore new ideas.
A checkout redesign that clarified decision points, reduced support escalations, and made returning customers faster.
A dashboard system that helped operations teams see risk signals earlier and move from broad status to specific action.